Last Updated Date: 29 May 2025
VideoRep (a business under The Video Experience Co Pty Ltd)
ABN: 99 678 550 635
Contact: hello@videorep.co
These Terms and Conditions ("Terms") govern your access to and use of services provided by VideoRep, including presenter-led video, voiceover, editing, scriptwriting, and creative support. By engaging with our services, you agree to abide by these Terms.
VideoRep is a brand operating under The Video Experience Co Pty Ltd, headquartered in Australia, and serves clients globally.
Client: Any individual or entity engaging VideoRep's services.
Presenter: Any person contracted or employed by VideoRep to deliver on-camera or voiceover content.
Raw Footage: Unedited video or voiceover content delivered as-is.
Commercial Use License: Permission to use completed media across digital channels.
Team+: A premium package that includes unlimited revisions, creative direction, and additional services.
Deliverables: Final or raw output provided to the client, which may or may not include project files.
VideoRep offers:
All work is performed remotely unless otherwise agreed. On-location production or custom setup (lighting, sound, multi-cam) will incur additional costs and must be confirmed in writing prior to production.
All Deliverables include:
Add-on services are available at additional cost and must be specified prior to production. These include, but are not limited to:
Project files are not included by default and must be requested in advance.
VideoRep retains full ownership of all content until full payment is received. Upon payment, clients are granted a non-exclusive, worldwide, revocable commercial use license to publish the final Deliverables across digital platforms including websites, email marketing, and social media.
License excludes use in television, radio, cinema, OTT platforms (e.g., Netflix), or AI datasets. Clients must request explicit written permission and pay additional licensing fees for such uses.
Clients may not resell, syndicate, or alter the footage for use by third parties without written consent.
Clients are strictly prohibited from:
All violations will be treated as copyright and identity theft and may result in immediate legal action. We reserve the right to use digital watermarking and tracking technologies.
VideoRep and its presenters reserve the right to refuse participation in projects that are:
Clients may not contact or hire VideoRep presenters directly. Any such solicitation will be considered a breach of this agreement. Clients wishing to bring a presenter in-house may request a formal transfer agreement. This is at the discretion of VideoRep and the presenter.
Presenters operate across multiple brands and are not liable for the content they are contracted to present. The client assumes responsibility for all script content.
Delivery Times:
Revisions:
Storage:
All sales are final. No refunds are provided once production begins.
Monthly retainers are billed per agreed package and may include:
Unused credits do not roll over unless otherwise stated. Subscription pauses require written notice and confirmation from the VideoRep team.
Clients agree to:
Failure to adhere may result in delays, additional charges, or termination.
VideoRep may use anonymized footage, screenshots, and performance highlights for marketing purposes across all platforms.
Named logos, brand mentions, or full videos will only be used with written consent. Clients may request removal at any time.
Clients may not hire, contract, or solicit any VideoRep team member, presenter, or contractor within 12 months of the last project delivery.
Violation will result in a penalty fee equal to three months of the client’s last retainer or $10,000 AUD, whichever is greater.
Exceptions may be granted with a formal buyout agreement and written consent by all parties.
VideoRep uses third-party platforms such as Google Drive, Fathom, Vimeo, Stripe, ConvertKit, Zoom, Loom, Canva, Opus Clip, Adobe, DaVinci Resolve, CapCut, Descript, Tela, Calendly, and Service Provider Pro.
By using our services, you consent to your data and content being transmitted and processed via these tools. Each provider's terms and privacy policies apply.
VideoRep may work under other agency names as a white-label provider. We also offer affiliate and referral partnerships. These are governed by separate agreements.
We reserve the right to cancel or suspend services due to illness, emergencies, internet failures, or force majeure events. We will notify clients as soon as practicable.
In the event of a dispute, parties agree to mediate in good faith before pursuing legal action.
This Agreement is governed by the laws of New South Wales, Australia. For clients outside Australia, local laws may apply for consumer protection; however, any disputes will be subject to Australian courts unless otherwise required.
hello@videorep.co
The Video Experience Co Pty Ltd
Australia
By working with VideoRep, you confirm that you understand and accept these Terms and Conditions in full.
